Information about the reservation and cancellation policy

 

Reservation information

Our online reservation system allows you to check availability, make reservations and, if it is already full on the desired date, include your request in the corresponding waiting list.

 

Reservations are accepted a maximum of 11 months in advance and requests that exceed this limit are not processed.

 

We can discretionally accommodate requests between 2 and 12 diners.

 

The new reservation period opens at zero hours, 00:00 a.m. local time, on the first day of each month.

 

To guarantee the reservation, it will be necessary to provide the details of a credit or debit card.

 

For inquiries or changes to confirmed reservations, you can contact us by phone, +34 972 222 157 from Tuesday to Saturday from 10 a.m. to 6 p.m., or by email, restaurant@cellercanroca.com.

 

Schedule

Sunday:

Closed

 

Monday:

Closed

 

Tuesday:

Noon Closed

20:00-21:30

Wednesday:

12:30-14:00

20:00-21:30

Thursday:

12:30-14:00

20:00-21:30

Friday:

12:30-14:00

20:00-21:30

Saturday:

12:30-14:0020:00-21:30

 

Cancellation policy

At the end of the reservation you will receive a confirmation e-mail or SMS detailing the number of people, the day of the reservation, the time and the cancellation and modification policy.

 

We would appreciate if you let us know if there are any allergies to take into account to offer alternative dishes if necessary.

 

Likewise, we would appreciate reconfirming your reservation 10 days in advance. Without this reconfirmation we will understand that you are no longer interested in the reservation and we will proceed to cancel it to avoid cancellation costs.

 

We inform you that days before the reserved date and time, you will receive an e-mail and / or an SMS where you must reconfirm or cancel the reservation in the links that are enabled for this purpose, if they exist.

 

Only once the reservation is reconfirmed for you from the email or SMS, will you have your reservation fully confirmed.

 

If you prefer, you can carry out the confirmation by calling the restaurant’s telephone number at least ten days before the reservation date.

 

Reduction in the number of people and cancellations

The reduction in the number of diners may mean the cancellation of the reservation if there are no tables available for the new number of people.

 

You can reduce the number of diners or cancel the reservation completely free of charge up to 10 days before the reservation date.

 

Contact less than 10 days from the date of the reservation, the costs for reduction or cancellation will be € 100.00 (one hundred euros) per person that will be charged from the card provided.

 

In the event that diners do not show up, there is no notice on their part or they do not cancel 10 days before the reservation, at the reserved time, the corresponding amount per person would be charged.